Customer Service


Any item purchased online from may be returned or exchanged within 30 days from the original purchase. Items must be in new condition. Used filter cartridges may not be returned. Purchaser is responsible for return shipping charges. For a return authorization, or to coordinate an exchange, please email


At Guzzle H2O we believe one of the ways we can reduce trash and our ecological footprint is to build quality products that last a lifetime. We also know that our customers are adventurous and push the limits of their gear. Guzzle H2O products are designed and built to be easily repaired and refurbished. Please contact to schedule service to any of your Guzzle H2O products.